Missed calls in, found revenue out.
ZyllSoft was founded on one observation: home-services companies do not have a lead-generation problem. They have a lead-response and follow-up problem, and the usual fixes make it worse.
Who you'll be working with
A deliberately hands-on team. You deal with the founders directly, not an account manager three layers removed from the work.
Isha Abbas
Isha founded ZyllSoft and runs the operation end to end, recruiting, screening, placement, client delivery and the guarantee itself. She sets the quality standard every agent is measured against and stays personally involved in every account, particularly in the first weeks of a new seat. Clients deal with the person accountable for the outcome, not a handoff.
"Quality is a system, not a personality."
Rana Umar Hamid
Umar is an equity partner in ZyllSoft and leads growth and market development. He brings commercial judgment and an established network across the US market, and works with clients on where a remote seat fits into their wider sales and marketing effort. His focus is making sure the business grows on the strength of results rather than promises.
"Grow on results, not promises."
Small enough that the founders know every agent by name, and structured enough that nothing depends on either of us being available at a given moment. Every seat has documented scope, recorded calls and a written standard, backed by a team of 20+ recruiters, trainers and QA professionals.
Good businesses lose leads
they already paid for.
It shows up in six ways:
Owners as call centers
Owners answering leads themselves at nine at night. Follow-up that stops after one attempt. Marketing spend quietly draining into voicemail.
Leads go cold in minutes
The company that makes contact first wins most of the work. Everyone else is calling back a customer who has already booked.
Local hiring is slow and expensive
Job ads, interviews, salary, taxes, benefits, equipment, ramp-up time, and a real risk the hire doesn't work out.
Good agents leave
Every departure means an empty seat, a fresh hiring cycle, and weeks of leads handled by whoever happens to be free.
DIY remote hiring is a second job
Sourcing, paying, managing and trusting someone in another time zone is work most owners have no capacity to take on.
Nobody can verify anything
Without recordings and response data, "we called them" is an unverifiable claim, from staff and from staffing companies alike.
Sound familiar? Every one of these is fixable with one trained seat.
See how a seat worksPut trained, screened remote professionals into US home-services companies, and carry the contracts, payroll and employment risk so owners can direct the work instead of managing the hiring.
A market where selective screening, recorded evidence and written response standards are what every business expects from a staffing partner, and every candidate is judged on what they can do, not what's on paper.
From the start, ZyllSoft has paired AI with human judgment: AI handles candidate discovery, profile analysis and ranking so the search takes days instead of weeks, while experienced recruiters run the live interviews, mock calls and the final decision. Speed from the machine, accountability from people.
Quality over volume
Two screened candidates beat two hundred résumés.
Early, honest, and hungry
Show up first, tell the truth, want the work.
Accountability
Written standards, recorded calls, measurable outcomes.
Transparency
Measured in your systems, never our own reporting.
Human potential
Judge people on what they can do, not what's on paper.
Long-term partnerships
Prove it on one seat, earn the second.
Fair opportunities
Real roles, clear expectations, honest pay in USD.
Continuous improvement
Every placement teaches the next screening.
We also build careers
1,500+ students trained and guided into jobs, workshops delivered across 50+ institutes, and ongoing collaborations that prepare graduates for real remote careers.