Cold leads in, consultations out.
Long consideration cycles, expensive leads, and pipelines that need consistent nurturing rather than one call. A ZyllSoft seat works new and aged solar leads on a structured cadence.
The database gets abandoned
Internal teams chase new enquiries; prospects who don't answer the first few calls are gradually dropped. Thousands of paid leads sit producing nothing.
Solar takes many conversations
Customers need multiple touches before a decision. Without a dedicated follow-up resource, nurturing stops exactly when it starts working.
Consultations no-show
Booked appointments without confirmations and reminders lose half their value. Every empty consultation slot is a closer's afternoon wasted.
What the agent handles
- Calling aged leads and re-engaging unresponsive enquiries
- Segmented multichannel cadences, calls, texts, reminders at varied times
- Qualifying before booking: ownership, location, usage, decision authority
- Booking solar consultations for your closers
- No-show reduction: confirmations, 24-hour and same-day reminders, rescheduling
- Lead status kept current in your CRM
How we screen for solar
- Mock calls on reactivation scenarios, persistent without being pushy
- Cadence discipline: multiple attempts at different times of day, logged
- Qualification accuracy, the questions asked before a consultation is booked
- Clear spoken English and objection handling on cost and timing
- Human review before anyone reaches your shortlist
You train the selected agent on your offer, financing, service territory and consultation format.
Turning an ignored lead database into 67% more booked sales
A solar installation company with more than 1,800 old and partially contacted leads from paid social, referrals and quote forms. One dedicated outbound follow-up and lead-reactivation agent, working a segmented cadence across the whole database.
| Performance metric | Before | After | Improvement |
|---|---|---|---|
| Lead connection rate | 13% | 31% | +18 points |
| Monthly consultations | 22 | 49 | +123% |
| Consultation show rate | 54% | 76% | +22 points |
| Monthly solar sales | 6 | 10 | +67% |
| Monthly booked revenue | $210,000 | $350,000 | +67% |
≈$140,000 in additional booked monthly sales from a database the company had already paid to acquire. Not more advertising, consistent follow-up and better appointment attendance.
"Our solar leads required consistent follow-up, but our internal team did not have enough time. The agent provided through Zyllsoft has been persistent without being pushy and keeps every opportunity properly updated. We are very satisfied with the service."
Solar Company"The process was clear from the beginning. Zyllsoft helped us define the role, presented screened candidates, and allowed us to choose the person who fitted our team best. We appreciated having control over the final selection."
Residential Solar InstallerDoes the agent set appointments or close deals?
The seat qualifies, nurtures and books consultations; your closers close. That division keeps your senior salespeople in front of decision-ready homeowners instead of dialing cold lists.
Can they work our old lead database?
Yes, dead-lead reactivation is one of the most common solar seat responsibilities. The database is segmented by age and status, then worked on a structured multichannel cadence with every attempt logged in your CRM.
Which tools do they work in?
Yours. The agent operates inside your CRM, dialer and calendar under your rules, so activity and results stay measurable in systems you own, the same principle as the rest of our service: measured in systems you own.