Case studies

Same leads, more jobs booked.

Five engagements across roofing, HVAC, solar, moving and general home services, built on the same mechanics: answer in minutes, follow up until it closes, log everything.

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+$415,500added monthly sales, combined ≈59%average sales increase 5engagements

Measured in your CRMnot in our own reporting

Trusted by growing home-services teams

SUMMIT ROOFING ClimateCare HVAC HELIOS SOLAR SwiftMove Van Lines BlueSky Exteriors AEROFLOW AIR SunSpire Energy METRO MOVERS CO. Beacon Home Services

Roofing · HVAC · Solar · Moving US-registered staffing company 5.0 ★ rated by clients & candidates

Roofing · Inbound Sales Agent 90 days

From slow lead response to 69% more monthly revenue

A regional roofing company generating ≈220 leads per month through Google Ads, Local Services Ads, referrals and storm-related campaigns.

The problem

Leads sat unanswered for hours
Follow-up stopped after one or two attempts
Owners answering calls between jobs

The ZyllSoft solution

Dedicated inbound agent inside their phone and CRM
Every new lead called in minutes, text if unanswered
Seven days of follow-up until closed or disqualified

Business impact

+$99,000 in monthly sales without increasing the marketing budget from converting leads the business was already paying to generate.

Metric	Before	After	Δ
Average response time	2h 18m	4m 12s	97% faster
Same-day contact rate	51%	84%	+33 pts
Monthly appointments	31	57	+84%
Monthly closed jobs	12	21	+75%
Monthly sales revenue	$144,000	$243,000	+69%

Google review ★★★★★

"The screening process saved us a lot of time, and the candidate we selected became productive much faster than expected."

Roofing Company

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HVAC · Inbound Sales & Coordination 90 days

Recovering missed calls and increasing monthly sales by 47%

A residential HVAC company, emergency repairs, installations, seasonal maintenance and service agreements, receiving ≈310 inbound enquiries a month.

The problem

Peak-season calls went to voicemail
Missed enquiries returned late or never
Unapproved estimates got no follow-up

The ZyllSoft solution

Every call answered and triaged by urgency
Missed calls returned within the same shift
Quote-recovery pipeline on every estimate

Business impact

≈$45,000 in additional monthly sales while office staff stopped chasing missed calls and technicians got an organized, confirmed schedule.

Metric	Before	After	Δ
Average response time	47 min	3m 40s	92% faster
Successful contact rate	62%	86%	+24 pts
Booked service calls / mo	88	124	+41%
Quote acceptance rate	28%	39%	+11 pts
Monthly sales revenue	$96,000	$141,000	+47%

Google review ★★★★★

"Customers are contacted faster, appointments are scheduled properly, and our sales team has more time to focus on closing jobs."

HVAC Service Provider

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Solar · Outbound Follow-up Agent 120 days

Turning an ignored lead database into 67% more booked sales

A solar installation company generating leads through paid social, referral campaigns and online quote forms, with more than 1,800 old and partially contacted leads on file.

The problem

1,800+ paid leads sitting untouched
Team only chased fresh enquiries
Half the booked consultations no-showed

The ZyllSoft solution

Database segmented by age and status
Structured cadence of calls, texts and reminders
Confirmations and reminders cut no-shows

Business impact

≈$140,000 in additional booked monthly sales from a database the company had already paid to acquire. Not more advertising; consistent follow-up and better attendance.

Metric	Before	After	Δ
Lead connection rate	13%	31%	+18 pts
Monthly consultations	22	49	+123%
Consultation show rate	54%	76%	+22 pts
Monthly solar sales	6	10	+67%
Monthly booked revenue	$210,000	$350,000	+67%

Google review ★★★★★

"The agent provided through Zyllsoft has been persistent without being pushy and keeps every opportunity properly updated."

Solar Company

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Moving · Sales Coordinator 90 days

Raising the quote-to-booking rate and growing sales by 56%

A moving company serving residential and small commercial customers across a major metropolitan area, ≈450 quote requests per month across web, ads, referrals and phone.

The problem

Quotes sent, then never chased
New leads waited during busy hours
No record of why jobs were lost

The ZyllSoft solution

One coordinator owning the pipeline end to end
Follow-up sequence on every unbooked quote
Lost-reason tracking on every dead quote

Business impact

≈$67,500 in additional monthly booked sales without more lead volume recovered from slow responses and estimates that were never chased.

Metric	Before	After	Δ
Average first response	38 min	4m 25s	88% faster
Quote-to-booking rate	18%	28%	+10 pts
Monthly booked moves	81	126	+56%
Avg booked move value	$1,500	$1,500	,
Monthly sales revenue	$121,500	$189,000	+56%

Google review ★★★★★

"Zyllsoft understood the role and introduced us to an agent with excellent phone skills."

Moving Company

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Home Services · Appointment Setter Replacement cycle

Replacing an underperforming hire without restarting recruitment

A growing home-services business that needed a dedicated appointment setter, after several remote hires that interviewed well and then faded.

The problem

Remote freelancers faded after hiring
Low call volume, incomplete CRM records
Every failed hire restarted recruitment from zero

The ZyllSoft solution

ZyllSoft screened, employed and stayed accountable
Formal intervention and seven-day correction plan
Free replacement from the trained bench

Business impact

≈$64,000 in monthly sales performance recovered after the replacement and management never had to run the disciplinary or termination process alone.

Metric	Before	After	Δ
Daily outbound calls	38	86	+126%
CRM completion rate	64%	97%	+33 pts
Monthly appointments	34	61	+79%
Monthly closed sales	14	22	+57%
Monthly sales revenue	$112,000	$176,000	+57%

Google review ★★★★★

"The candidate was properly screened, expectations were clear, and there was a real support system behind the placement."

Roofing and Restoration Company

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Combined results, all five studiesZS-CS

$683,500

Combined monthly sales before

$1,099,000

Combined monthly sales after

+$415,500

Additional monthly sales

≈59%

Average sales increase